Read our commonly asked questions
Binpex Delivery is a premier courier service designed to
offer reliable, efficient, and customer-focused delivery solutions in Colombo.
Our service caters to both individual and business needs, ensuring that
packages are transported safely and promptly from one location to another.
Here’s a closer look at what makes Binpex Delivery stand out:
Reliable and Timely
Service
At Bnpex, we understand that timely delivery is crucial.
Our commitment to reliability means that you can trust us to handle your
packages with care and deliver them on time. We have built a reputation for
punctuality, ensuring that your deliveries meet your deadlines and
expectations.
Advanced Technology
Binpex Delivery utilizes cutting-edge technology to enhance
the efficiency of our services. Our real-time tracking system allows you to
monitor your package’s journey at any time. This transparency provides you with
peace of mind and helps you stay informed about the status of your delivery.
We also use sophisticated route optimization algorithms to
ensure that your package is delivered in the most efficient manner possible.
This not only speeds up the delivery process but also reduces fuel consumption
and contributes to environmental sustainability.
Customer-Centric
Approach
We place a strong emphasis on customer satisfaction. Our
user-friendly app allows you to easily schedule pickups, track your deliveries,
and manage your courier needs from your smartphone. Whether you need same-day
delivery or a scheduled service, we offer flexible options to meet your
specific requirements.
Our dedicated customer support team is always ready to
assist you. Whether you have questions, need help with your delivery, or
encounter any issues, our team is committed to providing prompt and effective
solutions.
Comprehensive
Delivery Solutions
Binpex Delivery offers a wide range of delivery services to
suit various needs. From small parcels to large shipments, our well-maintained
fleet and experienced drivers are equipped to handle different types of
deliveries. We ensure that every package is handled with care and delivered
safely.
Community Engagement
As a part of the Colombo community, Binpex Delivery is
actively involved in supporting local events and charitable initiatives. We
believe in giving back to the community and building strong relationships with
our clients and partners.Why Choose Binpex
Delivery?
Reliability: We ensure timely and
safe deliveries.Technology: Real-time tracking and
optimized routes.Customer Service: Flexible options
and responsive support.Community Focus: Active
involvement in local initiatives.
In summary, Binpex Delivery is more than just a courier
service; it is a partner in ensuring your packages reach their destination
efficiently and reliably. Whether you are an individual looking for a
dependable delivery solution or a business needing a trusted courier partner,
Binpex Delivery is here to meet your needs with excellence.
You can contact Binpex through the following methods:Email: [email protected]: +94 722 272 345Address:No. 344A, Galkissa Road, Mount Lavinia, Sri LankaFor any inquiries, support, or assistance, feel free to reach out via email or phone. Our team is here to help and ensure that your courier needs are met efficiently.
Merchants can track their parcel delivery by visiting binpex.com. Simply enter the tracking ID on our tracking portal to get real-time status updates on your shipment.
To send a product or courier via Binpex Delivery, follow
these simple steps:
1. Visit Our Website or App: Go to https://binpex.com or
open the Binpex mobile app.
2. Create an Account or Log In: If you’re a new user, create
an account by providing your details. If you already have an account, log in
with your credentials.
3. Schedule a Pickup:
Enter Details: Provide the pickup
and delivery addresses, along with any additional instructions.
Package Information: Enter details
about the package, such as weight, dimensions, and type.
4. Choose Delivery Options: Select from available delivery
options based on your needs, such as standard or express delivery.
5. Confirm and Pay: Review the details and confirm your
booking. Proceed to payment if required.
6. Prepare Your Package: Properly pack your item and attach
the shipping label provided by Binpex.
7. Schedule Pickup: Confirm the pickup time that works best
for you. Our driver will come to collect your package.
8. Track Your Shipment: Use the tracking ID provided to monitor
your package’s journey via https://binpex.com or
the Binpex app.
If you have any questions or need assistance, feel free to
contact our customer support team at [email protected] or call +94 722 272 345.
Yes, Binpex offers the option to hold a parcel for a specified period before home delivery. You can arrange for your parcel to be held at our facility for more than 3 days if needed. To do this, simply:Contact Us: Reach out to Binpex customer support via email at [email protected] or call +94 722 272 345 to inform us of your request to hold the parcel.Provide Details: Share your tracking ID and the duration for which you want the parcel to be held.Confirm Arrangements: Our team will confirm the details and ensure your parcel is securely held until you are ready for delivery.If you prefer, you can also mention this requirement when scheduling your delivery via our website or app.
Binpex primarily handles courier and delivery services. We do not manage product exchanges directly. However, you can coordinate with the sender or retailer regarding product exchanges. They can arrange for the return or exchange process, and you can use Binpex to handle the return shipment if needed.If you need to return a product, follow these steps:Contact the Sender or Retailer: Initiate the exchange process with the original seller or retailer. They will provide instructions on how to return the product.Prepare the Return: Pack the product securely and include any return labels or forms provided by the seller.Schedule a Pickup: Use Binpex to schedule a pickup for the return shipment. Visit binpex.com or use the Binpex app to arrange the pickup.Track the Return: Use the tracking ID provided to monitor the return shipment until it reaches the seller.For more specific guidance, you can also reach out to Binpex customer support at [email protected] or call +94 722 272 345.
Binpex can deliver to addresses within Cantonment or other restricted areas, provided that access is permitted and any specific regulations or requirements for those areas are met.To ensure a smooth delivery to such locations:Check Restrictions: Verify if there are any special delivery regulations or access restrictions for the area.Provide Details: When scheduling your delivery, include precise address information and any special instructions that might assist in reaching the destination.Contact Us: If you have concerns or need confirmation about delivering to a restricted area, contact Binpex customer support at [email protected] or call +94 722 272 345 for assistance.Our team will work to accommodate your delivery needs and navigate any specific requirements for restricted areas.
Yes, you can register as a merchant with Binpex even if you do not have a Facebook page. Registration and partnership with Binpex do not require a Facebook account. You can complete the registration process using other methods:Visit the Binpex Website: Go to binpex.com and look for the merchant registration or sign-up section.Contact Us Directly: Reach out to Binpex customer support via email at [email protected] or call +94 722 272 345. Our team will assist you with the registration process and provide any necessary information.Provide Required Information: Fill out the required details for registration, such as business name, contact information, and other relevant details.Our goal is to ensure that the registration process is accessible and straightforward, regardless of your social media presence
Binpex delivers a wide range of products to meet various
needs. Our delivery services include:
1. Documents and Letters: Secure and timely delivery of important
documents and correspondence.
2. Parcels and Packages: Safe transport of packages of all
sizes, from small parcels to large shipments.
3. E-commerce Orders: Delivery of products purchased online,
including apparel, electronics, and other retail items.
4. Fragile Items: Special handling and care for delicate or
breakable items to ensure safe delivery.
5. Perishable Goods: Transport of perishable items like food
and beverages with proper handling to maintain freshness.
6. Medical Supplies: Secure and timely delivery of medical
equipment and supplies.
7. Business Supplies: Delivery of office supplies,
equipment, and other business-related items.
8. Gifts: Timely delivery of gifts for various occasions.
Binpex ensures that all types of products are handled with
care and delivered efficiently, meeting the specific needs of our customers.