Privacy & Policy

Privacy Policy of Binpex

At Binpex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.

1. Information We Collect

  • Personal Information: We collect personal information such as your name, address, phone number, and email address when you register as a user or merchant, place an order, or contact us.
  • Payment Information: To process payments, we collect credit/debit card details or other financial information.
  • Usage Data: We may collect information about how you interact with our website and mobile app, including your IP address, device information, browser type, and browsing patterns.
  • Location Data: We may collect your location data to provide location-based services, such as tracking your delivery.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Service Provision: To process and deliver your orders, manage your account, and provide customer support.
  • Communication: To send you updates about your deliveries, notifications, promotional offers, and other information related to our services.
  • Improvement of Services: To analyze usage patterns and improve our services, website, and mobile app.
  • Security: To detect and prevent fraud, unauthorized activities, and other potential security issues.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted service providers to help us operate our business, such as payment processors, delivery partners, and IT support.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Binpex, our users, or others.

4. Data Security

We use various security measures to protect your personal information, including encryption, firewalls, and secure servers. While we strive to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access Your Data: Request access to the personal information we hold about you.
  • Correct Your Data: Request correction of any inaccurate or incomplete information.
  • Delete Your Data: Request deletion of your personal information, subject to legal or contractual obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

6. Cookies and Tracking Technologies

Binpex uses cookies and similar tracking technologies to enhance your experience on our website and app. You can manage your cookie preferences through your browser settings.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: [email protected]
Phone: +94 722 272 345
Address:
No. 344A, Galkissa Road,
Mount Lavinia,
Sri Lanka

By using Binpex services, you agree to the collection and use of information in accordance with this Privacy Policy.